Accessibility statement

ENSELVAT is committed to making its website accessible, in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council, of October 26, 2016, and with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to the website https://enselvat.cat

Compliance status

This website is partially compliant with Royal Decree 1112/2018, of September 7, due to the exceptions and possible lack of compliance in the aspects indicated below.

The website is currently in the process of reviewing and validating accessibility, with the aim of achieving the highest possible degree of compliance with the requirements established by current regulations.

Submission of suggestions, complaints or claims

Anyone can report possible breaches of accessibility requirements, request accessible information, or make complaints and suggestions related to the accessibility of the website through the following channels:

By email: info@enselvat.com
By phone: +34 972 80 71 58

Requests for accessible information and complaints can also be submitted through the corresponding electronic registry or office, if any: info@enselvat.com

In case of disagreement with the response received to a request for accessible information or to the submission of a complaint, the interested party may initiate a claim in accordance with the procedure provided for in article 13 of Royal Decree 1112/2018, of September 7.

Communications made for the reasons indicated in this section will be attended to by the body or unit responsible for Enselvat web accessibility.

Additional information

Enselvat works to meet, to the highest possible degree, accessibility requirements, with the aim of facilitating universal access to content for all users, regardless of their physical, sensory or intellectual capacities, and the systems or resources used, such as the browser, device, connection speed or support technologies.

In accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016, public sector websites and mobile applications must be accessible. This accessibility must be achieved in accordance with the UNE-EN 301 549 standard, on accessibility requirements, based mainly on the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C).

It is Enselvat’s intention to fully comply with web accessibility guidelines and guarantee a clear, understandable and usable browsing experience for all citizens.

This website has been developed and optimized to work properly with browsers compatible with HTML5 and with the versions supported by the manufacturers. The use of old, outdated or non-compatible browsers may prevent the correct display of the website or limit access to certain functionalities and documents.

For the website to function properly, the browser must have JavaScript and cookies enabled, in accordance with what is indicated in the corresponding section of the cookie policy.

Due to the volume of content, documents and materials published on the website, it is possible that there is some content that does not fully comply with the required accessibility guidelines. Enselvat would appreciate any suggestion, incident or indication that could help improve the accessibility of the website, through the channels indicated in the section “Submission of suggestions, complaints or claims”.